Breaking Barriers: How Optimisation Transformed an Online Course Consultant Performance

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SpecTraining provides industry-leading courses designed for learners to gain new skills, advance their careers, or explore new interests. With expert-led, high-quality, and flexible learning solutions, they had already built a reputation for success. However, their previous website did not capitalise on its potential to convert visitors effectively and retain user engagement.

In July 2024, Digital Six launched a conversion rate-optimised website for SpecTraining. The results? An extraordinary transformation in performance metrics.

technical & vocational training

Our Impact

Generated Qualified Leads, Traffic & Higher ROI

271%

Conversion Rate Boost

29.1%

Bounce Rate

14,000

Traffic surge

The Situation

SpecTraining had the expertise, the reputation, and the traffic—what they didn’t have was a website that converted. With thousands of potential learners landing on their site, too many were bouncing before taking the next step. The user experience lacked clarity, the journey to enrolment was clunky, and the site didn’t reflect the calibre of their training programs.

Our Challenge
1.

Low 
 Conversion Rate

While their traffic was substantial, only 3.48% of visitors converted, meaning many potential learners were not taking the next step

2.

High 
 Bounce Rate

45.90% of visitors left the site without engaging further, indicating room for improvement in user experience and relevance.

3.

Missed Opportunities

Despite their strong offering, their website was not aligned to maximise the potential of incoming traffic.

4.

Strategy

Phase 1

User-Centric Design

The website was restructured with a clean, intuitive design that catered to their audiences needs. Clear CTAs, straightforward navigation and a streamlined enrolment process ensured visitors stayed engaged

Phase 2

Data-Driven Decisions

Using insights from analytics, we identified user behaviours and adjusted the site to remove barriers to conversion. Each element, from course descriptions to the registration process, was optimised to enhance the customer journey

Phase 3

Content Alignment

Relevant and persuasive messaging was incorporated across the site to highlight SpecTrainings value proposition and foster trust with prospective learners.

Phase 4
Phase 5
.
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our results

Conversion Rate Boost

From 3.48% to a staggering 12.92%, demonstrating a 271% increase in the rate of visitors turning into customers.

Bounce Rate Reduction

From 45.90% to 29.10%, a clear indicator of improved user engagement and relevance

Healthcare marketing case study success
271%
Rate Increase

The Conclusion

SpecTrainings case highlights how a targeted approach can significantly enhance website performance. Even with a slight decrease in traffic, the strategic enhancements yielded more qualified leads and higher course enrolments, an engaged audience staying longer and exploring more and a drastic improvement in ROI from their online presence.

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